About us

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ABOUT US

Hope, Dignity & Care — For All

At Umeed Welfare Trust UK, we believe everyone deserves access to quality healthcare — no matter who they are or what they can afford.
Since 2004, we’ve turned this belief into reality by delivering free, high‑quality medical care and vital aid to thousands of people in Azad Kashmir and beyond.

Healthcare Support

Providing essential healthcare services and resources to communities.

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Eye Surgeries

Supporting growth through community- funding.

OUR APPROACH

Our Approach

Central to our approach is our unwavering commitment to accountability, transparency, and efficiency. We work closely with local communities, partners, and stakeholders to ensure that our interventions are tailored to their specific needs and are implemented effectively.

Our Mission

Delivering free, high‑quality medical care to the most vulnerable.

Our Vision

A world where no one is denied healthcare or dignity.

Our Value

Compassion, transparency, dignity, and hope.

WHY CHOOSE US

Why we stand out from other charities

Fully registered UK charity (No. 1106147) with published accounts and open reporting.

Years of experience

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Thousand volunteers

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Lives Changed

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Reviews

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TESTIMONIALS

Hear what people say about us

“It’s rare to find a small charity that’s so professionally run. Umeed’s mix of local heart and UK-level quality really builds trust.”

Imran Hussain Glasgow, UK

I visited Bangrilla hospital and found it superior to UK NHS hospitals. Courteous staff, quick service, professionalism, spotless and modern facilities. Operates as a charity for the poor, with 24/7 A&E.

Ansar Razaq Derby, UK

“I’ve supported many charities, but Umeed truly impressed me. Seeing photos of the hospital and the real difference my donation made was humbling. So proud to support a UK charity doing such transparent and meaningful work.”

Ayesha Khan Birmingham, UK

“Visited Bangrilla Hospital last year while in Mirpur — genuinely blown away. Modern facilities, clean wards, and caring staff. Honestly felt better run than some hospitals back home in the UK!”

Mohammed Tariq Manchester, UK

“Knowing my Zakat goes 100% directly to those who need it most means everything to me. Umeed’s updates and honesty really set them apart.”

Sarah Malik, London, UK

OUR TEAM

Dedicated hearts behind our mission

Meet the passionate individuals driving our mission forward, committed to creating meaningful change and building a brighter future for all.

Kristin Watson

Founder & Executive Director

Sophia Martinez

Communications Director

Michael Carter

Program Manager

Olivia Thompson

Community Outreach Specialist

FAQ

Answers to your most common questions

What does “Umeed” mean?

“Umeed” means Hope in Urdu. It reflects our mission to bring hope, dignity, and free, quality healthcare to people who might otherwise go without.

Are you a registered charity?

Yes! Umeed Welfare Trust UK is a registered charity in the United Kingdom (Charity No. 1106147). We operate transparently with published accounts and annual reports.

Where do your donations go?

Every donation helps us run the Bangrilla Community Hospital in Azad Kashmir, fund free eye surgeries, dialysis, food packs, and health outreach. We also follow a 100% Zakat policy for all Zakat-eligible donations — meaning every penny goes directly to helping those in need.

Do you only work in Pakistan?

Our main work is in Azad Kashmir and rural Pakistan, but we also support health awareness and maternal wellbeing projects here in the UK — reflecting our roots and commitment to local and international impact.

How can I get involved?

You can support us by donating (Zakat, Sadaqah, or general gifts), fundraising in your community, volunteering your time or skills, or partnering your organisation with our projects. Every bit of help makes a difference.

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